Terms of Service

Welcome to Edeliebe. These Terms of Service govern your access to and use of the Edeliebe website and your purchase of products through our online store. By accessing or using our website, you agree to these Terms of Service. Please read them carefully before placing an order.

1. About Edeliebe

Edeliebe is an online women's casual fashion brand offering everyday clothing, including denim, dresses, knitwear, and outerwear.

The website is owned and operated by:

BRAND: Edeliebe
LEGAL COMPANY NAME: AURORA GARB TRADING PTE. LTD.
OWNER / REPRESENTATIVE: Huang Meie
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Customer Support Phone: +1 8382313152
WEBSITE: edeliebe.com
BUSINESS ADDRESS: 60 PAYA LEBAR ROAD, #07-54, PAYA LEBAR SQUARE, SINGAPORE (409051)

2. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms.

You agree not to misuse the website, interfere with its normal operation, attempt to gain unauthorized access to any part of the website or its systems, or use the website in a way that could negatively affect other customers or our services.

We aim to keep the information presented on our website clear and useful. Product availability, descriptions, images, prices, and other information may be updated from time to time.

3. Product Information

We make reasonable efforts to present product descriptions, images, colors, sizes, materials, and other product information as accurately as possible.

However, minor differences may occur due to screen settings, lighting conditions, photography, manufacturing variations, or other factors.

We reserve the right to correct inaccurate information, update product details, or modify product availability when necessary.

4. Product Availability

Products displayed on the website are subject to availability.

We may limit quantities, discontinue products, or make changes to available colors, sizes, or other product options without prior notice.

If an ordered product becomes unavailable before fulfillment, we will contact the customer regarding the applicable options.

5. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

After an order is submitted, you may receive an order confirmation containing relevant order details.

An order may be reviewed or cancelled in certain circumstances, including suspected errors in product information, pricing, inventory availability, payment issues, or other order-related concerns.

6. Pricing and Payment

Product prices are displayed on the website at the time of purchase.

Prices and applicable charges may change from time to time, but changes will not affect an order that has already been confirmed unless otherwise required to correct an obvious error.

Customers are responsible for providing accurate payment and billing information when placing an order.

Orders are subject to successful payment authorization and confirmation.

7. Shipping and Delivery

Orders are processed according to the shipping information provided on our website.

Estimated delivery times are provided for general reference and may vary depending on the destination, carrier, customs procedures, weather, transportation conditions, and other circumstances outside our reasonable control.

For more information, please refer to our Shipping Policy.

8. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

Customers should review the applicable return conditions before sending any product back.

For return assistance, please contact:

CUSTOMER SUPPORT EMAIL: [email protected]

9. Intellectual Property

The content available on the Edeliebe website, including text, graphics, photographs, logos, page layouts, designs, and other materials, is intended for the operation and presentation of the website and its products.

You may not reproduce, copy, modify, distribute, publish, or commercially use website content without appropriate authorization.

10. Third-Party Services

Our website may use third-party services to support functions such as payment processing, website operation, analytics, shipping, or other services necessary to provide the online shopping experience.

Your use of certain third-party services may also be subject to the terms and policies provided by those third parties.

11. Website Availability

We aim to maintain a reliable and accessible website. However, uninterrupted availability cannot always be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, updates, service interruptions, or circumstances outside our reasonable control.

12. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable requirements.

Updated terms will be made available on this page. Your continued use of the website after an update means that you acknowledge the revised Terms.

13. General Information

These Terms are intended to establish clear expectations for using the Edeliebe website and purchasing products through our online store.

Nothing in these Terms is intended to limit any rights or protections that cannot be excluded under applicable law.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted.

14. Contact Information

If you have questions about these Terms of Service, your order, or our website, please contact us.

BRAND: Edeliebe
LEGAL COMPANY NAME: AURORA GARB TRADING PTE. LTD.
OWNER / REPRESENTATIVE: Huang Meie
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Customer Support Phone: +1 8382313152
WEBSITE: edeliebe.com
BUSINESS ADDRESS: 60 PAYA LEBAR ROAD, #07-54, PAYA LEBAR SQUARE, SINGAPORE (409051)