Contact Us

We’re here to help with questions about your order, products, shipping, returns, or other matters related to your Edeliebe shopping experience.

Customer Support

If you need assistance, please contact our customer support team by email. When contacting us about an order, including your order number and relevant details can help us respond more efficiently.

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

We aim to provide clear and helpful assistance and will review your inquiry based on the information provided.

What Can We Help With?

Our customer support team can assist with matters such as:

• Product information
• Order status
• Shipping and delivery
• Returns and refunds
• Damaged or incorrect items
• Order changes or cancellation requests
• General website questions

Before Contacting Us

For order-related inquiries, please have your order number available when possible. Providing accurate details about your request can help us understand the situation and provide relevant assistance.

For returns or product-related issues, please contact us before sending any item back.

Business Information

BRAND: Edeliebe
LEGAL COMPANY NAME: AURORA GARB TRADING PTE. LTD.
OWNER / REPRESENTATIVE: Huang Meie
CUSTOMER SUPPORT EMAIL: [email protected]
SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
Customer Support Phone: +1 8382313152
WEBSITE: edeliebe.com
BUSINESS ADDRESS: 60 PAYA LEBAR ROAD, #07-54, PAYA LEBAR SQUARE, SINGAPORE (409051)